Never let an unresolved problem be the end of a conversation

February 2015 · 1 minute read

One of the things that always surprised me when I was working in government contexts (which were heavily committee based) was that sharing in problems seemed to make everyone feel better but often people didn’t notice that the problem sharing didn’t end up at a solution.

I’m a heavily “actions” oriented person so that’s something I’ve never been able to really accept. Just because you’ve gotten a frustration off your chest doesn’t make the situation any better.

The worst thing is that in these situations the person venting almost always shrugs and says there’s nothing you can do about it.

My take away from this was - never let an unresolved problem be the end of a conversation.

If you can’t solve the problem the best possible course of action is to change the problem some how. People forget that in the real world the issues leading up to a problem are at times flexible and often if you can’t change everything, just change something and see if the problem becomes something new.